Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a factory located in China, specializing in advanced energy storage solutions.
Does your company provide customized manufacturing?
Yes, we provide OEM/ODM services to our customers. Our experienced R&D team delivers high-efficiency customized solutions.
How long is the typical delivery time?
Delivery takes 3-5 working days for items in stock and 15-21 days for items that are out of stock.
Do you provide samples?
Samples are available; however, you will need to pay for the sample unit and the associated freight costs.
What are the accepted terms of payment?
For orders under $3000, 100% payment is required before shipment. For orders over $3000, a 30% deposit is required, with the remaining 70% paid before shipment, or as negotiated.
What applications is this system suitable for?
This system is designed for industrial applications, solar energy systems, and uninterruptible power supply needs.