Q: Are you a trading company or a manufacturer?
A: We are a professional manufacturing factory specializing in energy storage solutions.
Q: Does your company provide customized manufacturing services?
A: Yes, we provide comprehensive OEM/ODM services. Our experienced R&D team develops high-efficiency solutions tailored to customer requirements.
Q: What is the typical delivery time?
A: For items in stock, delivery is usually within 1 month. For large scale systems, lead times may vary based on project specifications.
Q: Do you provide samples for testing?
A: Sample units can be provided; however, customers are required to cover the sample costs and freight charges.
Q: What are your standard terms of payment?
A: For orders under $3000, 100% payment before shipment is required. For orders over $3000, a 30% deposit is standard, with the remaining 70% due before shipment.
Q: What certifications do your products hold?
A: Our systems comply with international standards including IEC62477-1, EN61000, IEC62619, IEC62620, and UN38.3.